Contact

We are more than happy to offer our assistance for any issues that occur on our end. However, it's important to note that Palatium cannot be held responsible for packages that may become lost, remain unclaimed, or arrive in a damaged condition. In such instances, we recommend reaching out to UPS or USPS for additional information and support.

ONLY email for order mistakes

Email must include the order number and issue

The average response time is 1 to 3 business days. All inquiries elsewhere will be ignored.

Email: info.palatiumm@gmail.com

Social Media are ONLY used for collaboration and promotion.

Instagram: @palatiumm

Contact form