服务条款

Last Updated: April 4, 2026

Terms of Service

By accessing this site and placing an order with PALATIUM, you agree to be bound by these Terms of Service, as well as all policies referenced herein, including our Shipping Policy and any product-specific terms stated on product pages.

Orders & Policy Acknowledgment
By completing a purchase, you confirm that you have read and accepted all product details, including processing times, shipping timelines, and item classifications (premade or made-to-order).

You acknowledge that made-to-order or preorder items require additional production time and agree to wait the stated timeframe prior to shipment.

All sales are final. No returns, refunds, or exchanges will be accepted under any circumstances.

Accuracy of Information
You agree to provide current, complete, and accurate purchase and account information. PALATIUM is not responsible for issues resulting from incorrect information provided at checkout.

Limitation of Liability
PALATIUM is not responsible for delays, losses, or damages once an order has been transferred to the shipping carrier. Any issues in transit must be addressed with the carrier directly.

Messaging Terms
By opting into SMS or messaging services, you agree to our messaging terms and conditions, which can be viewed here:
Messaging Terms of Service

Agreement
By using this site and placing an order, you confirm that you understand and agree to all terms, policies, and conditions stated above.

Contact
For inquiries (order mistakes only): info.palatiumm@gmail.com