CONTACT

EMAIL

  • INFO.PALATIUMM@GMAIL.COM

INSTAGRAM

  • @PALATIUMM

DETAILS

Shipping

Orders are processed within 3–5 business days (excluding weekends and holidays).

U.S. orders typically arrive within 2–5 business days after shipment.

International delivery times vary by destination. Customers are responsible for any customs duties, taxes, or import fees.

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RESPONSIBILITY
PALATIUM is not responsible for packages that are lost, stolen, unclaimed, or damaged once they have been shipped. For these issues, please contact the shipping carrier directly (USPS, UPS, or FedEx).

All sales are final. No refunds. No Exchanges

PRE-ORDER

• U.S. orders that include both in-stock and pre-order items may ship separately.

• Please allow 6–8 weeks for production before shipment

• By purchasing, you acknowledge and accept this timeframe.

• All pre-order items are final sale (no refunds or cancellations).

• International orders that include pre-order items may ship once all items are ready.

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CARE

  • WASH WITH COLD WATER
  • HANG DRY
  • DO NO BLEACH